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FAQs

How do I stop fake government calls? ›

The national Do Not Call list protects landline and wireless phone numbers. You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register.

This is a call from Optimum. We noticed you recently contacted our customer service department and we're just following up. If the issue you called us about has already been resolved, press one. If you'd like to speak with an advanced customer service agent now, press two.

It's better to ignore spam calls. When you decline a call, it can alert the spammer that your phone number is active, prompting them to call you again. If you use a call-blocking tool that uses caller ID, you should never answer calls labelled as spam.

If you have a digital home phone with AT&T, *61 blocks unwanted calls as part of their free Call Blocking service. Press *61 then the “call” button to add the last call you received to your blocked call list. To stop receiving calls from all private numbers (calls without caller ID), dial *77.

It's a scammer calling you. Don't call back the number the caller gave you, or the one on your caller ID. Instead, view your tax account information online to make sure you don't owe money, or call the IRS at 800-829-1040.

One way to check if a number is potentially a scam is to use a reverse phone number lookup service. These websites and apps allow you to enter a number and see public information associated with it, such as the registered name, location, and carrier.

If you accidentally answer a spam call, scammers know your number is connected to a real person and can target you with more spam calls. These targeted spam calls will try to trick you into giving up your personal information which allows cybercriminals to steal your money, your identity and even your voice.

For example, if you have done something, or have associated with someone the government has reason to suspect is involved in serious crime. The Patriot Act allows federal agents to use wiretaps in certain situations. These situations are most notably, but not limited to cases of: Terrorism.

Phone app call blockers: Many phone apps, such as Hiya and Truecaller, allow you to block specific numbers or types of calls. These apps often have a database of known spam numbers, which can help you identify and block unwanted calls.

Open your Phone app . Call history . Tap a call from the number you want to block. Tap Block / report spam.

How do I stop automated nuisance calls? ›

The best way to reduce nuisance calls is to register for free with the Telephone Preference Service (TPS). They'll add you to their list of numbers that don't want to receive sales and marketing calls.